Description & Requirements
What's The Role
There are many responsibilities involved in running a business successfully, but maintaining strong control over Accounts Payable is among the most crucial. We are the team to ensure that company's payables are legitimate and accurate, and we provide professional customer service to internal and external clients, as well as consistently maintain controls. In this role you will be working on various aspects of Accounts Payable processing in a dynamic and fast-paced environment.
You will be responsible for processing invoices, running ad-hoc tasks, controls and projects assigned to you and to provide a positive experience for those you work with. To be successful, you will need strong attention to detail and be an excellent problem solver. You can balance high workload yet understand the importance of controls. You have excellent communication and prioritization skills, an ability to present ideas about process improvements and to question the status quo. You thrive in a dynamic, open-plan, team environment, and you know what customer service really means.
- Invoice Ingestion: Scan and validate invoices received by email using OCR tools, resolve errors, and escalate technology issues as needed within SLAs. Understand all ingestion channels workflows, its specifics and opportunities including its technology architecture.
- High-Volume Processing: Process large volumes of invoices, in multiple languages, ensuring discrepancies are resolved or escalated in a timely manner.
- Invoice Compliance: Review and validate invoices to meet global standards and local government regulations, addressing tax discrepancies and coordinating with vendors for necessary revisions before processing.
- Government Compliance: Support e-invoicing adoption and ensure adherence to local tax and regulatory requirements, liaising with bookkeepers when needed.
- Withholding Tax Management: Work with Indirect Tax Teams on identifying and coding invoices subject to withholding tax and assist with return preparation when required.
- Comply with Global invoicing requirements, f lagging discrepancies and reducing risk/fraud exposures
- Classification Accuracy: Apply correct coding for general ledger accounts and cost centers, meeting specific business unit requirements. Actively learn business unit requirements and ensure proper coding classifications
- Account Reconciliation: Reconcile vendor accounts, analyze discrepancies and resolve issues with vendors and business users.
- Purchase Ledger Management: Maintain and update the Purchase Ledger in line with departmental SLAs and policies.
- Month End Closing: Support activities to meet internal SLAs in ensuring all invoices are reviewed and actioned prior to closing.
- Automation & Efficiency: Embrace technology to enhance automation, optimize workflows, and improve the Source-to-Pay process.
- Query Resolution: Handle vendor and internal inquiries promptly through the internal ticketing system, including but not limited to addressing payment issues, reversals, and approvals.
- Workflow Optimization: Streamline processes for invoice processing, purchase order matching, and approval workflows.
- Professional Collaboration: Maintain professionalism in interactions with Accounts Payable, Source-to-Pay and Technology teams, and other stakeholders
- Team Engagement: Participate in team meetings and training, applying Accounts Payable concepts to daily tasks.
- Actively encourage and reinforce the use of self -servicing options to our internal/ external stakeholders
- Issue Analysis: Perform root-cause analysis and deliver solutions to stakeholders, vendors, and management effectively.
- Ad Hoc Projects: Meet deadlines for accounting tasks, projects, and month/year-end activities.
- Bachelor's Degree in accounting, finance, or related field or equivalent experience
- Invoice processing knowledge
- Previous work experience with Accounts Payable, minimum 3 years
- Excellent time management and organizational skills
- Excellent verbal and written communication skills
- Ability to cooperate and collaborate effectively with colleagues
- Thorough attention to detail, performing all work with high levels of accuracy
- Experience with an ERP (SAP preferred)
- Knowledge of basic Financial and Accounting terminology
- Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.
- Fluency in a second language
- Experience with EDI or other automated invoice ingestion/processing channels (i.e. Ariba, ERS, PO Plan)
- Collaboration on enterprise-wide initiatives
- Experience of working in a Procure to Pay department.
- Knowledge of Agile Scrum framework
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.