Buy-side Enterprise Services - Risk Services Specialist - Singapore
Location
Singapore
Business Area
Sales and Client Service
Ref #
10050001
Description & Requirements
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
Bloomberg’s Multi-Asset Risk System (MARS) and derivatives data and valuation services (BVAL OTC) offers a comprehensive suite of risk management tools that delivers consistent, consolidated results across our client's entire firm. MARS is powered by Bloomberg’s world-class pricing library, market data and mortgage cash flow engine, and together with BVAL OTC enables front office, risk, middle office, collateral managers, and other financial professionals to analyse their trading and investment portfolios, manage and mitigate their exposure, and ready themselves for any turn of events.
As part of Bloomberg’s Enterprise Relationship Services (ERS) offering, we provide a premium, high-touch service model designed to help clients maximise the value of our risk solutions through deep expertise, proactive engagement, and strategic partnership.
What’s the role?
We are hiring experienced risk professionals to join our Enterprise Risk Services (ERS) team as Risk Services Specialists, a group of domain experts responsible for delivering a differentiated, premium service to our most strategic buy-side clients.
This is a client-facing, specialist role that combines risk expertise, product mastery, and commercial impact. You will act as a trusted advisor to risk managers, treasury teams, and senior stakeholders, helping them optimize their workflows, deepen their use of MARS, and unlock additional value from Bloomberg’s risk ecosystem. You will play a key role in driving client adoption, supporting sales initiatives, and shaping product development, while delivering an exceptional client experience.
The role can be broken down into 4 core areas:
Client Partnership & Service Excellence
- Act as a primary point of contact for strategic ERS clients, delivering a high-touch, consultative service experience. Build deep, trusted relationships across client organisations and provide tailored guidance on risk workflows, analytics, and best practices
- Proactively identify client needs, anticipate challenges, and deliver solutions across support channels (chat, tickets, calls, and on-site engagements)
- Develop and maintain deep expertise in MARS, BVAL OTC, and associated workflows across asset classes
- Stay current with market developments and regulatory changes, translating these into actionable insights for clients
- Serve as a subject matter expert, helping clients interpret complex risk analytics and implement best-in-class approaches
- Partner closely with Sales to support revenue generation, including identifying expansion opportunities, contributing to client engagements, and supporting ERS adoption
- Provide structured client feedback and market intelligence to Product and Engineering teams, influencing roadmap prioritisation and driving continuous improvement
- Lead onboarding of new workflows and use cases, ensuring seamless client integration
- Identify gaps in processes and workflows, and introduce scalable solutions to enhance efficiency and service quality
- Effectively manage client communications during incidents or escalations, ensuring transparency and trust
We'll trust you to:
- Own the end-to-end client experience for a portfolio of ERS clients on the MARS platform
- Act as a trusted advisor, delivering expert guidance on risk analytics, derivatives valuation, and portfolio workflows
- Build and maintain senior stakeholder relationships across front office, risk, and operations teams
- Drive client adoption and usage of advanced MARS capabilities and ERS services
- Partner with Sales, Product, and Engineering to improve client outcomes and platform performance
- Translate client needs into actionable product feedback and commercial opportunities
- Lead client training sessions, workshops, and strategic reviews
- Manage escalations with urgency and professionalism, ensuring effective resolution
You'll need to have:
- Minimum 4 years of experience in Financial Services or a Financial Technology company
- Experience in Derivatives (from the buy-side or sell-side, or vendor selling or supporting derivatives market data and risk analytics tools)
- Experience in building relationships across various stakeholder levels (e.g. technical contacts, product managers, traders, executive team etc.)
- Ability to utilize your strong product knowledge, technical skills, and market knowledge to support our Enterprise clients
- Excellent customer service skills
- Ability to assist with product testing and project management work
- Strong multi-tasking and prioritization skills, while being a self-starter and a proactive collaborator
- High level of energy, creativity, flexibility, and dedication - a willingness to focus and commit to finding the best solution for our clients
- Demonstrated continuous career growth within an organisation
- Strong presentation and communication skills in English, with the ability to explain complex analytics and recommend best practices
- Bachelor’s degree or degree equivalent qualifications
We'd love to see:
- Proficiency with market practice on risk management and derivatives valuation
- CFA or FRM qualification
- Prior experience with mortgages (MBS, CMBS, RMBS, TBA’s, CLO’s, Pools, etc.) with an understanding of prepay assumptions in pricing models
- Knowledge of regulations such as FRTB, SIMM, SA-CCR
- Passion for technology and demonstrated experience with Python and/or other programming languages
- Prior working experience with the Bloomberg suite of products
This role requires a commitment to a four-year development path, beginning with a strong foundation in our core Risk products, progressing into advanced module specialization, and ultimately growing into a proactive consultative role for our strategic customer base.
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/
Why Bloomberg?
We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
Learn more about our office and benefits:
Singapore | www.bloomberg.com/singapore
Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.
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