Customer Support & Project Associate - APAC Securitized Products Data, Hong Kong (2-year contract)
Location
Hong Kong
Business Area
Data
Ref #
10052830
Description & Requirements
Bloomberg runs on data, and in the Data team we're responsible for acquiring and providing it to our clients. We collect, analyse, process, and publish the data which is the backbone of our iconic Bloomberg Terminal - the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products, and processes - all this while providing platinum customer support to our clients.
The role:
You will join the APAC Securitized Products Data team, which is responsible for managing, interpreting, and enhancing securitization and structured finance data. You will support customers, process and manage securitized products data pipelines, and work on ad hoc projects to tackle client demands. If you are motivated to learn more about how and why the financial markets move, especially in the Securitized Products space, then you're just the person we are looking for.
You will first be onboarded through a training program to build your foundation of Bloomberg knowledge. You will then develop securitized products knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. The training will teach you financial concepts, data, and the functions of our state-of-the-art Bloomberg Terminal.
We’ll trust you to:
- Onboard new securitized products data to our databases
- Interpret, process, and manage data throughout the lifecycle of securities transactions
- Maintain, improve, and deliver accurate, high-quality information for the Bloomberg Terminal
- Provide high quality customer support via email or chat
- Work with a diverse team and actively contribute to projects
- Develop and increase structured product knowledge
- Assist our world-renowned client support help desk with escalated client inquiries
- Meet deadlines, set priorities, and logically tackle problems
- Contribute insights and innovative thinking to projects and tasks outside of day-to-day work
You'll need to have:
- Willingness to work from 7am-5pm, Monday-Friday
- Prior experience with and strong knowledge of the financial markets
- Effective project management skills and ability to prioritize tasks in a fast-paced environment
- A Bachelor’s degree in Business, Finance, Accounting, Economics or equivalent work experience
- Proficiency with Excel and demonstrated technical skills such as SQL, Python, etc at a basic level
- An interest in developing your technical skills
- Excellent written and verbal communication skills in English, with the ability to communicate effectively and confidently in client-facing environments
We'd love to see:
- A background in Fixed Income markets
If this sounds like you:
Apply if you think we’re a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: Bloomberg Professional Services
Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg.
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.