Enterprise CRM & Data Governance Consultant - Contract
Location
New York
Business Area
News and Media
Ref #
10051342
Description & Requirements
Smarter, Faster, and as always – First. That's our philosophy. Bloomberg Media empowers global business leaders with breaking news, expert opinion and proprietary data distributed on every platform, across every time zone. Like our products and solutions – our teams are agile, dynamic, and innovative. We work hard, and we work fast – while keeping up the quality and accuracy for which we're known. It's what keeps us inventing and reinventing, all the time.
We are seeking an experienced Enterprise CRM & Data Governance Consultant to evaluate our current technology ecosystem and serve as the dedicated technical representative for our business unit in alignment with internal Digital and Engineering teams. The ideal candidate is technically fluent but business-oriented, comfortable navigating organizational complexity, structured and analytical with strong documentation discipline, credible with engineers and trusted by executives, comfortable challenging assumptions on both sides, and able to execute with the focus necessary to move a complex technical initiative forward.
We’ll trust you to:
- Represent our strategic priorities in technical planning conversations
- Translate business needs into clear system requirements
- Assess technical feasibility and integration strategy
- Ensure executive-level data governance and protection
- Structure a roadmap toward a unified CRM environment serving as a single source of truth
Key responsibilities will include:
- Current-State Systems Assessment, including a full audit of multiple CRM environments, event registration/marketing form systems, and key integrations with marketing, finance, and internal platforms, mapping of system architecture, data flows, redundancies, and integration gaps, and identification of data risk
- Data Governance & Executive Data Protection: Evaluate existing governance frameworks across business units; Identify vulnerabilities in executive-level and high-priority stakeholder data; Recommend policies for data stewardship and ownership, access controls and role-based permissions, data standardization and hygiene, and privacy/compliance safeguards
- Future-State CRM Strategy & Architecture: Define a target-state architecture centered on a unified CRM system, with recommended integration strategies for event registration platforms, marketing automation systems, and other internal tools
- Cross-Functional Alignment & Planning: Facilitate structured working sessions between business leadership, digital product teams, engineering and IT stakeholders, and data privacy/compliance teams; Balance competing priorities and drive alignment; Develop clearly documented technical requirements and business cases; Present findings and recommendations to executive leadership
- Roadmap Development & Implementation Planning: Deliver a phased transformation roadmap including milestones, resource requirements, budget considerations, risk mitigation strategies, and quick wins vs. long-term structural improvements; Provide advisory support during early implementation planning
You’ll need to have:
- 10+ years of experience in enterprise CRM architecture, systems strategy, or digital transformation
- Deep expertise in Salesforce (multi-instance environments strongly preferred)
- Experience serving as a liaison between business stakeholders and engineering teams
- Demonstrated ability to translate business objectives into technical specifications
- Strong understanding of enterprise data governance and compliance frameworks
- Experience working within complex, matrixed organizations with competing priorities
- Excellent communication skills with both executive leadership and technical teams
We’d love to see:
- Salesforce Architect certification
- Experience consolidating fragmented CRM environments
- Experience integrating CRM with event platforms and marketing automation tools
- Background in audience development, event-driven marketing, or multi-division enterprises
- Change management or enterprise transformation experience
Salary Range = 45 - 60 USD Hourly
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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