Benefits Specialist
Location
London
Business Area
Human Resources
Ref #
10051847
Description & Requirements
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
What’s the role?
People are Bloomberg's most critical asset and nowhere is this better reflected than when it comes to our benefits. At Bloomberg, we strive to provide our employees with fundamental tools to support their personal and family needs, so they can drive business success. To do this we are always looking at new and innovative ways to deliver benefits to our employees.
We have an exciting opportunity to be part of the EMEA Benefits team, which supports over 6,000 employees in over 44 countries across the region. Based in London, you will drive the benefits agenda and support benefit programs in the EMEA region including Retirement, Health & Welfare programs/projects and Wellness initiatives. You will be responsible for managing benefits vendors along with handling case escalations, internal plan communications and working with our Procurement partners on contract reviews/renewals and invoice reconciliations. In addition, you will drive analysis for benefit plan design reviews and work with our internal HR stakeholders, Benefits Operations and Payroll teams on policy queries.
Building relationships is key to collaboration here at Bloomberg, and as part of the broader Global Benefits team, you will have the opportunity work closely with colleagues across the Americas and APAC on global projects and initiatives that could impact over 20,000 employees in over 73 countries. Your excellent communication skills will set you up for success in this fast-paced environment!
We'll Trust You To:
• Independently monitor, identify and drive opportunities to enhance benefit programs through financial analysis, market benchmarking, and review of utilization and claims trends and employee experience and feedback.
• Ensure benefits programs are compliant in accordance with relevant local legislation and statutory requirements
• Take ownership of process optimisation opportunities across benefits programs, building stakeholder alignment to implement process enhancements
• Provide expert support on complex employee benefits queries, acting as an escalation point for HR teams and applying sound judgement to resolve sensitive issues, mitigate risk, and deliver effective solutions
• Lead and manage end-to-end implementation of new plans, programs, policies and plan designs
• Cultivate and manage strategic relationships with vendors and advisors, holding providers accountable for performance and service delivery standards
• Build and maintain a good working knowledge of benefits legislation, industry standards and methodologies, incorporating standards into processes and procedures
• Manage communications for existing and new benefit programs in partnership with the Internal Communications team to support employee engagement
• Maintain accurate and up-to-date benefits content across internal HR systems and documentation
You'll Need to Have:
• 7+ years of benefits management and advisory experience, including time in a corporate benefits setting, ideally for a minimum of 2 years
• Familiarity with benefits programs and local regulations in the UK and other EMEA locations e.g., France, South Africa, Israel, Netherlands and the UAE
• Experience designing and implementing benefits programs, with strong project management skills and the ability to develop creative solutions that ensure seamless integration with existing policies and processes
• Demonstrated ability to adapt to new challenges and adjust the course, in light of changes to statutory regulations and requirements
• Experience developing data-driven proposals that support informed decision-making and balanced risk assessment
• Advanced Excel and analytic skills with strong attention to detail and the ability to review data, detect and correct errors, and take responsibility for data quality
•Good judgement - knowing when to escalate an issue combined with a willingness to be flexible
• Bachelor's Degree or equivalent experience
We'd Love to See:
- Ability to communicate effectively, with a keen eye for detail and aptitude to follow through including making and communicating difficult decisions
- Ability to work independently, prioritize and manage multiple tasks with a sense of urgency with minimal supervision
- A customer service focus with a responsive and "can-do" open-minded attitude
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